Sharad : Hello, is this the Electricity Board?
EB Office: Yes, it is. May I help you?
Sharad : I need to lodge a complaint regarding a power cut at our residence.
EB office: I am afraid you need to contact the power house for that sir. We do not register such complaints here.
Sharad: Alright. In that case, could you please give me the contact details of the power house?
EB Office : Of course yes, Kindly note down the number. Its 2225566/67.
Sharad calls the power house
Sharad: Hello, is this the power house?
P.H. : Yes, it is.
Sharad: I need to register a complaint regarding power cut at our residence in thimayya nagar.
P.H: Whats the issue sir? How long has there been shortage of power at your place?
Sharad : Its been three hours till now and I have checked the main board. Everything seems alright there.
P.H. There must be an issue at the pole. I shall send labour to attend to it within fifteen minutes. Kindly leave your address.
Sharad : Yes, it is 15, khan market, thimmayya nagar, west phase, Bangalore.
P.H.: You may expect them in half an hour’s time sir. Thank you.